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| Topic | Article | Short answer |
|---|---|---|
| Getting started | Run your free audit | Paste your store URL on the audit page. We email you the report. |
| Getting started | What the audit reads | Only product information your storefront already shows the public. No install, login or permissions. |
| Getting started | Choosing a plan | Audit finds the gaps every month. Fix also fills them. Enterprise also imports them for you. |
| Your report | Reading your question score | It's how many shopper questions in your category your catalog can answer, out of the ones we test against. |
| Your report | What the missing attributes mean | Each missing attribute is a question type your products can't answer in search or AI channels. |
| Your report | Why some products score low | Low scores usually mean the detail the question depends on isn't stored as a field. |
| Your file | What's in the import file | Filled attributes, standardized values and relationship links, mapped to your platform's fields. |
| Your file | How to import it | Download the file and follow the import guide for your platform. On Enterprise, we import it for you. |
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