Company
We fix catalog data so shoppers get answers.
ReLUnit is a catalog data company. We make product records complete enough to answer the questions shoppers actually ask.
About
Why we built this.
Search and AI assistants match products to shopper questions by reading structured fields — compatibility, fit, use case, material. Most catalogs don't have those fields filled. That means the products don't show up, even when they're exactly what the shopper is looking for.
We started ReLUnit because we kept seeing the same problem in stores we worked with: catalogs that were large but unmatchable. Products with the right details buried in description text, or missing entirely. Shoppers typing "L-bracket for Sony A7 IV" and getting no results, or the wrong ones.
The fix isn't a new search UI or a different AI layer. It's better product data. That's what we do.
Team
Four engineers.
We built ReLUnit because we couldn't find a tool that solved the problem properly.
Prabhat Karn
Co-founder
Vishal Shrestha
Co-founder
Sayed Zaeem
Co-founder
Asnad
Co-founder
Security & data
How we handle your data.
Short answers. Email us at hello@relunit.com if you have more questions.
| Topic | Detail |
|---|---|
| Data access | We only read what your storefront already makes public. No install, no API keys, no login required. |
| Credentials | We never ask for your Shopify admin credentials or any platform login. |
| Storage | Product data is stored to run your monthly re-checks and produce your report. Nothing else. |
| Sharing | We don't sell, share or rent your catalog data to third parties — ever. |
| Retention | You can request deletion of your data at any time by emailing hello@relunit.com. We act within 30 days. |
| Processing location | Data is processed in the EU (Ireland, AWS eu-west-1). |
| Encryption | All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). |
| Sub-processors | We use a limited set of sub-processors (AWS, OpenAI). Full list available on request. |
| Access controls | Production data access is restricted to engineering leads. Access is logged and reviewed quarterly. |
| Incident response | We notify affected customers within 72 hours of a confirmed data breach. |
| Compliance | We operate under GDPR as a data processor. A Data Processing Agreement (DPA) is available on request. |